Returns and Refunds

Your satisfaction matters to us. If a product does not meet your expectations, we will work with you to make it right.

Return Policy

Most unused items in their original packaging may be returned within 30 days of delivery for a full refund or exchange. Items must be in resalable condition. Personalized or custom-ordered items are not eligible for return.

Starting a Return

Email us at support@progressiongoodz.store with your order number and the reason for the return. We will respond within one business day with return instructions and a return authorization number.

Refunds

After we receive and inspect your return, we will process your refund to the original payment method within 5 to 7 business days. Original shipping charges are non-refundable unless the return is due to a mistake on our part.

Damaged or Wrong Items

If your order arrives damaged or you received the wrong product, please contact us right away. We will send a replacement or issue a full refund at no extra cost.